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Your Privacy Matters

At SkinPort Guide, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and use.

1. Information We Collect

We may collect the following types of information when you visit our website:

1.1 Automatically Collected Information

Data Type Purpose Retention Period
IP Address Security, analytics, geographic insights 30 days
Browser Information Website optimization, compatibility 30 days
Page Views Content improvement, user experience 1 year
Referral Source Understanding traffic sources 90 days

1.2 Voluntary Information

  • Contact Forms: If you contact us through email or forms, we collect the information you provide
  • Newsletter Subscription: Email address if you subscribe to our updates
  • Comments: Any information you provide in comments or feedback

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Website Operation

  • Providing and maintaining our website services
  • Improving website performance and user experience
  • Ensuring website security and preventing abuse
  • Analyzing usage patterns to improve content

2.2 Communication

  • Responding to your inquiries and requests
  • Sending newsletters (only if you opt-in)
  • Providing customer support
  • Notifying you about important updates or changes

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

3.1 Types of Cookies

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

3.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Our cookie notice allows you to accept or decline non-essential cookies.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze user behavior:

4.1 Analytics Services

  • Google Analytics: Website traffic analysis (anonymized data)
  • Performance Monitoring: Website optimization and error tracking

4.2 External Links

Our website contains links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

5. Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for data transmission
  • Regular security audits and updates
  • Limited access to personal information
  • Secure data storage practices

6. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Analytics Data: 1 year maximum
  • Contact Information: Until you request deletion
  • Log Files: 30 days maximum
  • Newsletter Data: Until unsubscription

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Control

  • Access: Request information about what data we have
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request data in a machine-readable format

7.2 Marketing Communications

  • Opt-out of newsletters at any time
  • Unsubscribe links in all marketing emails
  • Contact us directly to stop communications

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers and comply with applicable data protection laws.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

11. European Privacy Rights

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

  • Legal basis for processing (legitimate interest, consent)
  • Right to withdraw consent at any time
  • Right to lodge a complaint with supervisory authorities
  • Right to object to processing for direct marketing

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for material changes

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

SkinPort Guide
1240 W Boston Post Rd
Mamaroneck, NY 10543, US
Phone: +1 (914) 833-1320
Email: hello@skinportguid.com
Subject Line: "Privacy Policy Inquiry"

13. Data Processing Legal Basis

Our legal basis for processing your personal information includes:

  • Legitimate Interest: Website analytics, security, improvement
  • Consent: Newsletter subscriptions, optional cookies
  • Contract Performance: Providing requested services
  • Legal Obligation: Compliance with applicable laws

14. Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you. Any automated processing is limited to basic analytics and security measures.

Questions or Concerns?

We're committed to addressing any privacy concerns you may have. Please don't hesitate to contact us if you need clarification about our privacy practices or want to exercise your rights.